1. General Warranty Terms (Applicable to All Selec Products)

Selec provides warranty coverage against manufacturing defects under normal and recommended usage conditions.

What This Warranty Covers

• Repair or replacement of products with confirmed manufacturing defects
• Support strictly as per Selec's Limited Warranty terms
• Coverage applicable for products purchased from Selec or authorised partners only

What This Warranty Does NOT Cover

• Improper installation, negligence, mishandling, or modification
• Damage due to lightning, fire, water, pests, corrosion, or accidents
• External electrical faults such as over-voltage, surge, or incorrect wiring
• Use of incompatible accessories or non-standard installation practices
• Consequential losses (revenue loss, downtime, third-party damages)
• Labour, transportation, duties, or onsite service charges
• Products repaired by unauthorised personnel
• Missing mandatory protections (MCB/MCCB, SPD, RCD/RCB, earthing, LA)
• Cosmetic or non-functional defects
• Ex-display or refurbished units unless covered by a special warranty

Important: Selec’s liability is strictly limited to the repair or replacement of defective units. No incidental, indirect, or consequential damages are covered.

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2. Additional Warranty Terms for Non-Solar Selec Products

Standard Warranty Duration (Non-Solar Products)

Warranty is valid until the earliest of:

• 24 months from manufacturing date OR
• 18 months from billing date OR
• 12 months from commissioning date

In-Warranty Support

• Manufacturing Defect: Free replacement if the product is not repairable
• Operate Beyond Specifications: Replacement may be provided with approval from Regional Sales Head (special considerations may apply)

Out of Warranty Support

If the product is out of warranty but within 6 years from manufacturing:

• Slot 1: 2–4 Years
  • Replacement available at MRP less 60%
• Slot 2: 4–6 Years
  • Replacement available at MRP less 55%
• Beyond 6 Years
  • No repair or replacement support is applicable

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Special Consideration Product Categories

Certain categories follow special warranty & service rules:

• VFD Series
• APFC Series
• MFM Series
• VAF Series
• PLC Products & Accessories(Special terms do not apply to low-cost accessories)

Important

Returned faulty products must include a Fault Report for processing.

Apply for Warranty Certificate for Non-Solar Products

For warranty certificates of industrial/automation products:
salestech@selec.com
+91-8062358946 (Dial with 0 or +91 as required — virtual number)
+91-9136977315

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3. Warranty for Solar On-Grid Inverters

Selec Solar On-Grid Inverters are engineered for long-term performance under Indian grid conditions.

Standard Warranty

• Inverter: 10 year
• Accessories (WiFi/GSM modules etc.): 2 years

Warranty Start Date

Warranty begins based on whichever occurs first:

1. 1. Commissioning date, OR
2. 2. 6 months from dispatch date

Solar Warranty Limitations

Warranty will not apply if:

• Installation does not follow Selec’s installation manual
• Required protections (SPD, MCB/MCCB, RCD, earthing, LA) are missing
• Voltage/current exceeds rated limits
• Inverter is moved, uninstalled, or reinstalled incorrectly
• Serial number/tag is missing, altered, or unreadable
• Fault caused by other system components
• Product is opened or repaired by unauthorised individuals

Customer Responsibilities

Customers must provide:

• Purchase invoice
• Installation report
• Model & Serial Number
• Warranty Claim Form (issued by Selec Service Team)

Customers must also back up/remove any user data before submitting the product for service.

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4. Warranty Claim Procedure

To submit a warranty claim:

Provide the following:

• Completed Warranty Claim Form
• Invoice copy
• Installation certificate (for solar products)
• Model & Serial number of the unit

What Selec May Do

Selec may, at its discretion:

1. 1. Replace the unit with an equivalent product
2. 2. Repair the unit at an authorised service provider
3. 3. Request the product be shipped back for further evaluation

Replaced/repaired units will inherit:

• Remaining warranty period, OR
• 3 months warranty
  (whichever is higher)

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5. Apply for Solar Warranty Certificate

All solar inverter customers must register their solar product to receive an official warranty certificate.

Apply for Solar Warranty Certificate : Apply here

For solar warranty-related support:
supportgti@selec.com

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Need Assistance?

For Product Warranty, contact

salestech@selec.com
+91-8062358946
+91-9136977315

For solar products, warranty registration & service:

supportgti@selec.com

We remain committed to providing reliable service and long-term support for all Selec products.